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Incident Management Jobs in Saudi Arabia

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Consulting, Technology, CyberSecurity, IAM Architect (Senior Manager)

PwC
Saudi Arabia Riyadh
10-13 years

Job Description & Summary PwC is seeking the region's best Identity and Access Management (IAM) Architect who wants to join an elite global network of IAM practitioners who contributes to the global thought leadership on IAM. The IAM Architect is the

Skills :

SOC Administrator- Security

CC Staffing International
Other - Saudi Arabia
4-10 years

In-depth knowledge and experience of event/log analysis, security alerts, threat trends, security event triage, intrusion analysis, malware, threat hunting, and anomalous behavior.
Design, implement, and monitor security measures for the protection

Skills :

BMC Remedy Consultant

Saudi Networkers Services
Saudi Arabia
5-8 years

* Strong knowledge of BMC ITSM tools in relation to Incident Management, Problem Management, Change Management, Knowledge Management, Service Request Management, Service Level Management, CMDB/Asset Management and Smart reporting, ADDM, DWP, SmartI

SolMan Consultant

Saudi Networkers Services
Saudi Arabia
Not Specified

The consultant should have project experience in the following functionalities of Solution manager 7.2 * ChaRM (Change Request Management) / Quality Gate Managemen * Document Management / Incident Management or Service Desk * Business Proce

Project Delivery Manager

Saudi Networkers Services
Saudi Arabia
10-13 years

* Insuring smooth operations and maintenance. * Incident management and problem management. * Insuring smooth tariff management and performing changes in the system for new services and enhancing existing services. * Make sure all opened f

SAP LE Logistics Analyst

Saudi Networkers Services
Saudi Arabia
Not Specified

* Provide end to end Logistics Execution in ERP landscapes support for users globally to ensure decent project delivery, service delivery, incident management, problem management, and change management. * Support all new Logistics Execution requ

Billing Applications Support Engineer

Saudi Networkers Services
Saudi Arabia
Not Specified

* Hands on experience with charging and billing systems. * Hands on experience on integration between charging and Mediation applications. * Hands on PL/SQL knowledge. * Troubleshot and fix operational issues under incident management proc

SAP EHS Consultant

Saudi Networkers Services
Saudi Arabia
Not Specified

* Full project implementations (full project lifecycle) of at least two SAP Environmental Health and Safety (EHS) projects * Proven experience in implementing some if not all the following EHS/EHSM modules: EHSM Incident Management, Health and S

NOC Manager - OSS/BSS

Saudi Networkers Services
Saudi Arabia
Not Specified

* Responsible for the day to day operations of the team, providing overall guidance and supervision. * Responsible for managing operations for the platforms, OSS/BSS, applications, databases and IT systems. * Act as customer escalation point

L1 Security Engineer

Halian
Saudi Arabia
Not Specified

Our Client Leading MSSP based in Saudi Arabia Your Responsibilities * Provide exceptional customer support via the ticketing system and phone. * Cover 24x7 operations and provide on-site coordination. * Provide daily summary reports of net

Skills :

Service Assurance Analyst

Saudi Networkers Services
Saudi Arabia
6-8 years

* Setup runbook for eyes on glass monitoring and define workflows to manage alerts and events. * Accurately and effectively monitor and action all alarm events/ alerts following the procedures, protocols and guidelines defined for Command Centre

Service Delivery and Assurance Manager

Saudi Networkers Services
Saudi Arabia
Not Specified

* Act as a liaison between Operations and Maintenance team and customers to ensure customer satisfaction and to meet operational service level agreements based on contractual obligations. * Develop and maintain customer relations by being the op

* Command center - service assurance analyst is responsible for the maintenance of command center. * Setup runbook for eyes on glass monitoring and define workflows to manage alerts and events. * Accurately and effectively monitor and action

* Provide timely assistance and support for incoming queries and issues related to IT, computer systems, software, and hardware. * Handle Calls/ emails and chat source of interaction and Respond to all user inquiries and reported incidents follo

Senior Service Desk Engineer

Saudi Networkers Services
Saudi Arabia
Not Specified

* Fluent communication in English and Arabic. * Provide timely assistance and support for incoming queries and issues related to IT, computer systems, software, and hardware. * Handle Calls/ emails and chat source of interaction and Respond t

Billing Support Manager

Saudi Networkers Services
Saudi Arabia
Not Specified

* Previous working experience in telecommunication industry and preferably in the application operation area with good understanding in telecommunication Information Framework * (9+) years in relevant work with at least three (3) years in a Sup

Application Support Engineer

Saudi Networkers Services
Saudi Arabia
Not Specified

* Provide In-depth technical support to troubleshoot and resolve incidents * Troubleshooting issues by going through the log files with a thorough attention to detail. * Responding quickly and intelligently to production issues and facilitati

Service Account Manager

Saudi Networkers Services
Saudi Arabia
Not Specified

* Manage day to day activities post implementation. * Customer's primary point of contact within GE, for all Service related issues, act as first escalation point. Maintain adequate knowledge of GE solutions and services. * Apply standard

IVR Specialist - Genesys

Saudi Networkers Services
Saudi Arabia
Not Specified

* Experience of Contact Center Technologies based IT Infrastructure Services of IVR. * Experience in .NET, JAVA development, Agent desktop customization, My SQL, SQL Server and Oracle databases. * Experience in Windows server, UNIX, LINUX.

SOC Subject Matter Expert

Saudi Networkers Services
Saudi Arabia
10-13 years

* Validate and ensure quality of all security controls efficiently. * Be able to patriciate in developing security Control strategy. * Create a criteria and checklist to measure security controls effectiveness. * Reviews/monitor security c

Imaging & Packaging Engineer

Saudi Networkers Services
Saudi Arabia
5-6 years

* 5-6 years of experience in Micorsoft SCCM:Image Mgmt, App Packaging, Software Distribution, * Have understanding / working knowledge on Technologies like Office 365, Intune, Azure, Application Packaging, and Virtualization technologies Knowled

Network Security Engineer

Saudi Networkers Services
Saudi Arabia
Not Specified

* Responsible for operation and implementation of the design of network and security solutions including Network and Network Security components, HA options and network monitoring and all technologies to ensure the high availability of the service.

Business Analyst

Saudi Networkers Services
Saudi Arabia
3-6 years

* The candidate must come from a Business Analysis, Application Development or Business application support background and be comfortable with dealing with senior business users * Ability to work under pressure so as to delivery to tight busin

L2 Security Engineer

Halian
Saudi Arabia
Not Specified

Our Client Leading MSSP based in Saudi Arabia Your Responsibilities * Daily triage, and update/resolution of tickets generated by ticketing system and respond to inbound Cover 24x7 operations and provide on-site coordination. * Provide daily

Skills :

Incident Manager

Saudi Networkers Services
Saudi Arabia
4-8 years

* Manager Incident 24X7 and ensure minimal disruption to the service * Speedy Restoration for all incidents * Setting up of Technical & Management Bridge * Verification of MIN messages to ensure completeness & correctness of the informatio

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