Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able t
18907BR Requisition Number: 18907BR Description: At Stantec, we approach every project as a partnership, because our work creates a lasting impact on our clients communities. We believe that when smart, passionate, creative people come together, rea
• Respond to end users service calls/requests in a timely manner
• Install, configure, Diagnose and troubleshoot support issues related to end user hardware equipment (PCs, workstation, MAC, laptop, printers, scanners, photocopiers, IP Telephony.
Log incoming faults on our system (SCSM ITSM Tool), carry out initial diagnostics and look to resolve 70+% of all faults and requests.
Work within strict SLA's to provide our customers with a timely resolution, Provide 1st & 2nd line support.