This is a professional position with the university Information technology Services (UTS) This position is responsible for the deployment, administration, management, and support of Course leaf administration.
• Respond to end users service calls/requests in a timely manner • Install, configure, Diagnose and troubleshoot support issues related to end user hardware equipment (PCs, workstation, MAC, laptop, printers, scanners, photocopiers, IP Telephony.
Log incoming faults on our system (SCSM ITSM Tool), carry out initial diagnostics and look to resolve 70+% of all faults and requests. Work within strict SLA's to provide our customers with a timely resolution, Provide 1st & 2nd line support.
Incumbents in this class perform professional duties related to the review, assessment, and development of business processes. Focus is on the effective use of resources, both people and technology, in the execution of Qatar Foundation mission.
The OT Security Specialist will be responsible for overseeing the assessment, compliance and audits related to the security QF Operational Technology IOT) architecture and services. With provide recommendations to enhance the security of the OT envir
Posted: 20 days ago
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